We’ve arranged our Frequently Asked Questions into a few different sections.

Getting Started:

  1. How do I register as a new user? (Screen shot tour)
  2. How do I use the Notice Board?
  3. What is the Board Committee Chat section for?
  4. Can I set up a meeting using Our Cat Herder?
  5. How does the Pinboard work?
  6. What is the Documents section for?
  7. Access Protocols – which roles have access to which parts of Our Cat Herder

Personal Information & Privacy:

  1. What do you use my details for?
  2. How can I make my contact information private?

Helpful Documents:

  1. Do you have any documents I should read?
  2. How do I make notes on my electronic documents?

If your question hasn’t been answered here, send an email to support@ourcatherder.com

Getting Started:

1. How do I register as a new user? (Screen shot tour)

To register as an Our Cat Herder user and join your online community, you’ll need an email invitation from a site administrator. When it arrives in your email inbox, it’ll look like this:

HowToSignUp1
Take note of the temporary password assigned to you as you’ll need it to access your online community. Click the blue ‘here’ hyperlink to be redirected to a new page that looks like this:

HowToSignUp2
Enter your email address and the temporary password specified in the email invitation. Click the pink ‘Submit’ button and you’ll be directed to your online community’s start page:

HowToSignUp3

Welcome to Our Cat Herder! Take a look around and start to familiarise yourself with its functionality.

If you want to change your password, click your name (found on the far right of the horizontal navigation bar) then click Change Password and follow the prompts.

If you encounter any issues with Our Cat Herder, check this page for answers to some frequently asked questions. We’ve also prepared tutorial videos that demonstrate how certain elements of Our Cat Herder can be used.

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2. How do I use the Notice Board?

The notice board is great for posting short messages that apply to the majority (if not all) of your committee.

Access the notice board by clicking ‘Notice Board’ on the vertical toolbar. If you want to start a new topic, click the pink ‘+ New Discussion Topic’ button. A new window will open in which you can type your message. When you’re finished, click the blue ‘Create Topic’ button.

You’ll be redirected to a screen where you can upload an attachment to accompany your message. If you don’t want to do this, click ‘skip this’ and your message will post.

You’ll automatically be redirected back to the notice board. Your message will now appear at the top of the list and all users will receive an email notification of your post.

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3. What is the Board Committee Chat section for?

The Board Committee Chat function allows committee and sub-committee members to chat publicly or privately. Watch the video below to find out more:

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4. Can I set up a meeting using Our Cat Herder?

If you want to set up your Annual General Meeting, a sub-committee meeting or any other gathering, you can use the Meetings function.

Click ‘Meetings’ on the vertical toolbar. Once you’re redirected, click ‘+ New Meeting’.

On the next page, fill in the ‘type’, ‘place’ and ‘time’ details for your meeting and click ‘Create Meeting’.

You’ll then be redirected to a page where you have the option to customise a pre-set agenda. When you’re happy with the meeting details, click ‘Save’.

You’ve now created the online invitation to your meeting, which will be emailed directly to the members you’ve selected. From here you can invite other users, edit your agenda and add attachments like supporting documents and past minutes.

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5. How does the Pinboard work?

The Pinboard works similarly to the Notice Board. If you have pictures from a community get-together or committee function, feel free to upload them to the pinboard for all to see.

Just click the pink ‘+ Add Image’ button, ‘Choose File’ to find your photo, then ‘Upload File’ to add it to the pinboard. It’s that easy!

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6. What is the Documents section for?

The Documents section is home to all the documents relating to your committee. It’s divided up into folders to make looking for a particular file that bit easier.

If you’re looking for past AGM agendas and minutes, membership forms, invoices or similar, you should find them all here.

Any documents attached to meetings, Notice Board posts or public Board Committee Chat posts will automatically upload to the Documents section too.

If there’s a document you’d like to add, click the appropriate folder to upload it to, then click the ‘Upload File’ button on the right-hand side of the page. Click ‘Choose File’ then ‘Upload File’ and your document will automatically appear.

 

7. Access Protocols – which roles have access to which parts of Our Cat Herder

Click on:

Our Cat Herder Access Protocols

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Personal Information & Privacy:

1. What do you use my details for?

Our Cat Herder only collects the information needed to conduct business with you. You will always know what information is being collected and will have the option to choose how your information is displayed. We are committed to collecting information in a lawful, fair and unobtrusive way.

The Our Cat Herder team only use the information you have supplied to:

• identify you as the subscriber and to provide better customer service to you.
• operate our business in a more effective way for you.
• fulfill legal and regulatory obligations.

Rest assured all personal information submitted to Our Cat Herder is protected both on and offline. Our web pages that request information use the Hypertext Transport Protocol Security (HTTPS) protocol, which allows data to be transferred in an encrypted form known as Secure Sockets Layer (SSL).

In short, we only use your personal information to make using Our Cat Herder a more enjoyable and successful experience for you, the user.

For more information, read our Privacy Policy and our Terms & Conditions.

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2. How can I make my contact information private?

To respect your privacy, we’ve made it possible to hide some of your contact details listed on the Our Cat Herder website. Your street address, surname and phone number can all be kept private, visible to yourself and the Our Cat Herder site administrators.

Your suburb and postcode will still appear to all users.

Email addresses can’t be hidden. If you don’t want your email address to appear to other users, the OCH team suggests creating a new address to use only on this site and for no other communications.

To edit your details, log into Our Cat Herder, click your name (displayed on the right of the top navigation bar) then click My Details. Here you’ll see how your contact information displays to other users. You can edit your name, street address and phone number.

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Helpful Documents:

1. Do you have any documents I should read?

Feel free to familiarise yourself with the following:

For more helpful documents specific to your committee, log into Our Cat Herder and peruse the Documents section.

2. How do I make notes on my electronic documents?

To make notes on your board or committee papers using a digital device, download the free Adobe Reader application from the iTunes or Google Play stores. Open your papers in Adobe Reader on your device.

Follow these instructions to make edit marks on your documents.

Save these edited documents to your private Adobe folder, so no one else in the group can see them.

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If your question hasn’t been answered here, send an email to support@ourcatherder.com.

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Have a Question?

Feel free to contact us at support@ourcatherder.com
or phone us on + 61 3 5429 3786