Our Cat Herder Sub-processors
Last updated: 27 October 2026
Better Boards Australasia Pty Ltd (ABN 62 147 260 026) (Our Cat Herder, we, us) uses the third-party service providers (sub-processors) listed below to deliver and support the Our Cat Herder application. Each sub-processor only receives the personal information it needs to perform its service for us.
Board data you store in the Our Cat Herder application is hosted in Australia, in Sydney, with disaster recovery in Melbourne.
For more information about how we handle personal information, including disclosure to overseas recipients, please read our Privacy Policy.
| Sub-processor | Purpose | Data shared | Location |
|---|---|---|---|
| Amazon Web Services | Hosting of the Our Cat Herder application, database and backups | All application data, including account details and board content | Australia (Sydney and Melbourne) |
| Elastic Cloud | Search indexing for the Our Cat Herder application | Searchable copies of application data, including board content | Australia (Sydney, hosted on AWS) |
| Supabase | Hosting of our internal metrics application | Company name and the admin’s email address for new trials | Australia (Sydney) |
| Twilio SendGrid | Sending email notifications from the application | Name, email address and the content of email notifications | United States |
| Stripe | Payment processing | Billing contact details and payment card details | United States |
| Datadog | Application monitoring and error logging | Technical logs and performance data, which may include IP addresses and user identifiers | United States |
| Cloudflare | Bot protection on login and password reset | IP address and browser data | United States |
| EmailOctopus | Product updates and service emails to users | Name and email address | United Kingdom |
| Slack | Internal system alerts for our team | Email addresses, which may be included in some system alerts | United States |
| Help Scout | Customer support and help centre | Name, email address and the details you include in support requests | United States |
| Google Workspace | Email and internal business tools | Name, email address and the content of emails you send us | United States |
Changes to this list
We update this page when we add or replace a sub-processor. If you have questions about our sub-processors, please contact us at support@ourcatherder.com.